Built by a veteran-owned team that got tired of watching families get the runaround.
Steady Watch started with a simple frustration: medical alert companies made it hard to get a straight price and even harder to get a real person on the phone when it mattered.
Our founders spent years in environments where response time wasn't a marketing phrase — it was the whole job. When it came time to help their own aging parents choose a medical alert system, they ran into the same wall most families do: pricing hidden behind a sales call, a support line that took over an hour to answer, and multi-year contracts that were harder to leave than to sign.
So we built the company we wished existed. Every price is published before you ever have to talk to anyone. Every plan is month-to-month. And we built our operations around a simple internal standard: a callback in under five minutes, every time — because when someone is deciding how to keep a parent or spouse safe, they shouldn't have to wait on hold to get an answer.
We're a veteran-owned company, and that shapes how we operate day to day — direct communication, no unnecessary layers, and accountability for the response times we promise. Our monitoring center is UL-Listed and Five Diamond certified, the same standard used by major hospital systems, so the promise of fast, real help isn't just about the phone call — it's backed by the infrastructure behind it.
What we stand behind
Transparent pricing
Every plan's price is on this website. No "request a quote" form standing between you and a number.
Fast, real callbacks
We built our team and process around answering in under five minutes — not routing you through a phone tree.
No lock-in
Month-to-month on every plan. If it's not working for your family, you can leave without a fight.
Questions? Let's talk.
Leave your name and number, and we'll reach out the moment Steady Watch launches.